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I receive many expressions of thanks from my clients, some in writing, some with kind words, some with little gifts (although, if heartfelt, I do not believe there are any 'little gifts'). This can be a very difficult and, at times, harsh business, so whenever kind thoughts find a means of expression, I am uplifted and encouraged in my work. Among the many letters I've recieved throughout the years, this is one of my favorites.